Privacy Policy
Last updated: 21 September 2026
Grand Mirage is a residential development operated by Yagmur Ghana Limited (“Grand Mirage”, “we”, “us”, “our”). This policy explains what personal information we collect through grandmirage.com.gh, why we collect it, and the choices you have.
We handle personal data in line with Ghana’s Data Protection Act, 2012 (Act 843).
1. Information we collect
Information you give us. When you submit an enquiry form, request the e-brochure, book a viewing, call us or message us on WhatsApp, we collect the details you provide — typically your name, email address, phone number, country, whether you are interested in buying or renting, and any message you send.
Information collected automatically. When you visit the site we collect standard technical data: IP address, browser and device type, pages viewed, time spent, and the site or advertisement that referred you. This is collected through cookies and similar technologies.
We do not knowingly collect information from anyone under 18, and we do not ask you for financial account or payment card details through this website.
2. How we use your information
- To respond to your enquiry and arrange a viewing of the development
- To send you the e-brochure, pricing and availability information you requested
- To contact you about apartments for sale or for rent that match your stated interest
- To improve the website and understand which pages and advertisements are useful
- To measure the performance of our advertising, including Google Ads
- To meet our legal, accounting and regulatory obligations
We rely on your consent when you submit a form or accept cookies, and on our legitimate interest in responding to enquiries and running our business.
3. Marketing communications
If you contact us about a residence, we may follow up by phone, email or WhatsApp about Grand Mirage. You can ask us to stop at any time — reply to any message, or write to us at the address below — and we will stop.
4. Cookies and analytics
We use cookies and similar technologies to operate the site, remember your preferences and measure performance. We use:
- Google Analytics and Google Tag Manager — to understand how the site is used
- Google Ads — to measure which advertisements lead to enquiries and, where you have consented, to show you relevant advertising
You can refuse or delete cookies through your browser settings. Blocking cookies may affect how parts of the site work.
5. Who we share your information with
We do not sell your personal information. We share it only with:
- Our sales and leasing team, so they can respond to you
- Service providers who operate our systems on our behalf — our website host, our CRM (Pipedrive) and our analytics and advertising providers (Google) — who may process your data outside Ghana
- Authorities or advisers, where we are legally required to do so
Where data is transferred outside Ghana, we take reasonable steps to ensure it remains protected to a comparable standard.
6. How long we keep it
We keep enquiry records for as long as we have an active relationship with you, and afterwards for as long as we need them for legal, tax and record-keeping purposes. After that they are deleted or anonymised.
7. Your rights
Under the Data Protection Act, 2012 (Act 843) you have the right to:
- ask what personal data we hold about you and receive a copy
- ask us to correct data that is inaccurate or incomplete
- ask us to delete your data, or to stop using it for marketing
- object to processing, or withdraw consent you previously gave
- complain to Ghana’s Data Protection Commission
To exercise any of these rights, contact us at discover@grandmirage.com.gh. We will respond within the period required by law.
8. Security
We use reasonable technical and organisational measures to protect your information against loss, misuse and unauthorised access. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
9. Links to other sites
Our site links to third-party services such as YouTube, Instagram, Facebook, LinkedIn and WhatsApp. This policy does not apply to those services; please read their own privacy policies.
10. Changes to this policy
We may update this policy from time to time. The revised version takes effect when it is published on this page, and the date at the top will change.
11. Contact us
Yagmur Ghana Limited — Grand Mirage
B35 Agostino Neto Road, Airport Residential Area, Accra, Ghana
Email: discover@grandmirage.com.gh
Phone: +233 55 001 5555 · +233 55 001 4444
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